Privacy Policy.

1. Introduction

Welcome to Bibby, a platform operated by Bibby, LLC ("Bibby", "we", "our", or "us"). Bibby provides social media scheduling, automation, analytics, and media library management tools for businesses, creators, and marketing teams through our website located at https://www.gobibby.com ("Website", "Platform", or "Service").

We value your trust, and therefore we are committed to protecting your personal information and ensuring that the data we collect is handled responsibly. This Privacy Policy explains how we collect, use, store, and protect your information when you access or use Bibby. It also describes your rights and choices regarding your information.

2. Who We Are

Bibby is a social media management platform owned and operated by Bibby, LLC, a legally registered company.

Our purpose is to help users schedule content, connect their social media accounts, analyze engagement, and manage their online presence more efficiently.

3. Information We Collect

We collect information in order to operate, improve, and provide our services. This includes information you provide directly, information we collect automatically, and information obtained through third-party integrations such as Facebook and Instagram.

A. Information You Provide

1. Account Registration

When you create an account using Google Authentication or email and password, we collect information such as:

• Your name
• Email address
• Authentication details (passwords are encrypted and never stored in plain text)

This information enables us to create and maintain your user profile securely.

2. Optional Profile Details

You may choose to provide additional information such as a profile photo, workspace name, or team details. This information is visible only to you and authorized members of your workspace.

3. Uploaded Media & Content

Bibby allows you to upload images, videos, captions, and scheduled posts into your media library. We store this content securely to help you manage your posting workflow.

B. Information We Collect Automatically

1. Usage and Interaction Data

We gather information about how you interact with our platform, such as features accessed, time spent on pages, actions taken, and navigation patterns. This helps us improve user experience and optimize platform performance.

2. Device and Technical Data

We automatically collect data such as:

• IP address
• Browser type
• Device type
• Operating system
• Cookies, local storage, and tracking identifiers

This data helps us enhance security, detect unusual activity, and tailor the platform's functionality.

C. Information From Connected Third-Party Services

When you connect your Facebook Pages or Instagram Business Accounts, we may receive certain information as permitted by the Meta API and the permissions you grant.

1. Facebook Pages API Data

Depending on permissions, we may receive:

• Page ID, Page name, Page profile picture
• Page access tokens
• Publishing permissions
• Insights such as reach, impressions, reactions, comments
• Public content (where permitted)
• Metadata about scheduled and published posts

We do not collect personal profiles or private inbox messages.

2. Instagram Graph API Data

For Instagram Business Accounts, we may receive:

• Account ID and username
• Profile information, including profile picture
• Content insights such as reach, saves, engagement
• Status updates for scheduled or published posts
• Public hashtag content (if explicitly permitted)

Bibby does not support personal Instagram accounts.

4. How We Use Your Information

We use your information for legitimate business purposes and to provide our services effectively.

A. To Operate and Provide the Service

We use your information to:

• Authenticate your account
• Allow you to connect social media accounts
• Schedule, publish, and manage posts
• Provide analytics and reporting
• Manage your media library
• Personalize your workspace

These operations require certain permissions to function correctly, especially when interacting with third-party platforms like Facebook and Instagram.

B. To Improve Platform Functionality

Usage data helps us understand which features are most valuable and identify areas for improvement. This data informs product design, performance optimization, and feature updates.

C. To Communicate with You

We may send operational emails such as:

• Account notifications
• Password resets
• Security alerts
• Updates or changes to our policies
• Product announcements

You can opt out of non-essential communications at any time.

D. To Ensure Security

We use information to detect fraud, monitor suspicious activity, maintain platform integrity, and comply with security obligations.

E. To Comply with Legal & Platform Policies

This includes compliance with:

• Meta's Platform Policies
• Google API Services User Data Policy
• GDPR, CCPA, and similar privacy laws

We only access, use, or store data in accordance with allowed usage guidelines.

5. How We Share Your Information

A. Service Providers

We may use third-party vendors for:

• Cloud hosting
• Data storage
• Email delivery
• Analytics
• Error tracking
• Payment processing

These vendors are contractually obligated to protect your data and cannot use it for any other purpose.

B. Connected Social Platforms

When you choose to publish content or view analytics through Bibby, certain data must be sent to Facebook or Instagram to perform the requested actions. Only the minimum required data is sent.

C. Legal Compliance

We may disclose information if required by law, regulation, court order, or government request.

6. Data Retention

We retain your information only for as long as necessary to:

• Provide the Services
• Fulfill legal obligations
• Resolve disputes
• Enforce our agreements

You may request deletion at any time.

7. Data Security

We implement strong security measures to protect your data, including:

• Encrypted data storage
• Secure access token handling
• HTTPS encryption
• Limited internal access
• Regular security audits

While no platform can guarantee perfect security, we take all reasonable steps to minimize risks.

8. Your Rights and Choices

Depending on your jurisdiction, you may have the right to:

• Access your data
• Correct inaccurate information
• Delete your data
• Export your data
• Opt out of certain data uses
• Revoke third-party access

You may contact us at hello@gobibby.com to exercise these rights.

9. Children's Privacy

Bibby is intended for individuals aged 18 and older.

We do not knowingly collect data from children under 13. If we learn that we have collected such data, we will delete it promptly.

10. Third-Party Links

Our platform may contain links to third-party websites. We are not responsible for their privacy practices, data handling, or content.

11. Compliance With Meta, Google & Other Platforms

We comply with the policies of:

• Meta (Facebook & Instagram)
• Google APIs
• Apple & Android (if applicable)
• GDPR, CCPA, and global privacy standards

This includes:

• Only requesting necessary permissions
• Not storing or using data outside allowed usage
• Providing clear data deletion and revocation options
• Never selling or transferring platform data to unauthorized parties

Users can revoke access through:

• Facebook → Business Integrations
• Instagram → Connected Apps
• Bibby Dashboard → Disconnect Accounts

12. Data Deletion Instructions

Users may remove Bibby's access at any time. Removing access will immediately invalidate access tokens and prevent future data collection.

Once a deletion request is received, all associated personal data, tokens, insights, and uploaded content will be permanently deleted in accordance with our retention policy.

13. International Data Transfers

We may process or store data in countries outside your own, depending on where our service providers operate. When data is transferred internationally, we rely on standard contractual clauses or equivalent safeguards.

14. Changes to This Privacy Policy

We may update this Privacy Policy periodically. When we do, we will post the updated version on our website with a revised "Last Updated" date. Continued use of the Service indicates acceptance of the updated terms.

15. Contact Information

If you have questions, concerns, or requests related to this Privacy Policy or your personal data, please contact us: